Terms of service

Welcome to Queenoftartsvi.

These Terms of Service explain the rules and conditions for accessing and using the Queenoftartsvi website, purchasing pet products, and interacting with our services.

By visiting our website, browsing products, or placing an order, you agree to these Terms.

These Terms apply to customers in the United States and are intended to provide clear information about your rights and responsibilities when using our website.

If you do not agree with these Terms, please do not use our website or place an order.

1. Use of Our Website

You agree to use the Queenoftartsvi website only for lawful purposes.

You may not use our website in a way that:

Interferes with website operation
Attempts unauthorized access to our systems
Violates applicable laws or regulations
Infringes the rights of other users or third parties

We reserve the right to restrict access or refuse service if website usage violates these Terms or applicable laws.

2. Product Information

Queenoftartsvi makes reasonable efforts to provide accurate product descriptions, images, specifications, and pricing information.

Because product details may vary due to supplier updates, manufacturing changes, packaging updates, or differences in device displays, minor variations may occur.

These variations do not affect the intended use or functionality of the product.

Before purchasing, customers should review product dimensions, weight capacity, materials, and features to ensure the product meets their needs.

If you receive an item that significantly differs from the product description, please contact our customer support team:

Email:
support@queenoftartsvi.com

Such issues will be handled according to our Return Policy.

3. Orders and Pricing

By placing an order, you confirm that:

The information provided is accurate and complete
You are authorized to use the payment method provided
You are at least 18 years old or have permission from a parent or legal guardian

All prices displayed on our website are listed in US dollars.

We reserve the right to update product prices, availability, descriptions, and specifications at any time.

Changes made after an order has been confirmed will not affect completed purchases.

We may cancel orders in situations including:

Incorrect pricing information
Payment processing issues
Suspected fraudulent activity
Product availability issues

If an order is canceled, customers will be notified by email.

4. Shipping and Delivery

Shipping information, estimated delivery times, and applicable costs are provided before completing your purchase.

Delivery estimates may vary due to:

Carrier delays
Weather conditions
Holidays
Events outside our reasonable control

Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside our direct control.

For additional information, please review our Shipping Policy.

5. Returns and Refunds

Our return and refund process is explained in our Refund Policy.

Important details include:

Return requests must be submitted within 30 days after delivery
Customers must contact us before returning any product
Approved refunds are processed after the returned item has been received and reviewed

Refund processing times may vary depending on payment providers and financial institutions.

For complete return requirements, please review our Refund Policy.

6. Product Warranty

Some products purchased from Queenoftartsvi may include limited warranty coverage depending on the product.

Warranty coverage applies to eligible product issues under normal use.

Warranty coverage generally does not include:

Damage caused by misuse
Accidental damage
Unauthorized modifications
Normal wear and tear
Improper storage or maintenance

For warranty-related questions, please contact:

Email:
support@queenoftartsvi.com

7. User Accounts

Account creation may be available on our website.

If you create an account, you are responsible for:

Keeping your account information secure
Maintaining confidentiality of your login details
Activities performed through your account

If you believe your account has been accessed without authorization, please contact us promptly.

8. Intellectual Property

All content on this website, including:

Text
Images
Logos
Graphics
Product information
Website materials

is owned by or licensed to ABEBWE SUCCESS LLC and protected by applicable intellectual property laws.

You may use website content for personal, non-commercial reference purposes.

You may not:

Copy website content for commercial use
Reproduce website materials without permission
Redistribute website content without authorization

9. Limitation of Liability

To the maximum extent permitted by applicable law, Queenoftartsvi and ABEBWE SUCCESS LLC are not responsible for indirect, incidental, or consequential damages resulting from: